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Frequently Asked Questions

Gaming Cellar is the ultimate place to compete in video game tournaments for cash prizes. Aimed at all skill levels from novice to professional gamers, we aim to provide a service for everyone to enjoy safely and respectively.
You can join Gaming Cellar for FREE with no credit card information needed what so ever. If you want to compete in matches or create challenges you will need to deposit funds through your PayPal account into your Gaming Cellar account.
All your funds are verified through PayPal and successful winnings on the site are displayed with a full transaction history. We employ a number of tactics from honorary system, PSN, Xbox Live, Stream and Origin stats and using Twitch streams to resolve dispute cases. We have a no cheating policy and users that are caught cheating will be banned from using the service. Users that initiate disputes which are resolved will just be marked with a dispute case on their profile.
There are no subscription charges on Gaming Cellar. We do not provide premium memberships or anything like that. Every member is the same and you are just charged on the games and tournaments you compete in.
First you will need deposit a minimum of £10.00 into your Gaming Cellar account. The minimum challenge amount is £1.00 and you will be charged a 10% commission fee for 1v1 matches won. For tournaments it is a set entry fee for you seat and a set prize for the winner.
The minimum age to become a member and compete on Gaming Cellar is 18 years old.
The minimal withdrawal on Gaming Cellar is £20.00. When you make a withdrawal you will be charged a 5% flat fee and the funds will be transferred into your PayPal account the same day if before 17.00pm UK Time.
You must have a balance of more than £1 in order to type into the chat box.
Tournament drop-ins are spaces that need to be filled in ongoing tournaments. They give you the opportunity of jumping straight into the later stages of tournaments and keep everything flowing. Please note that these are offered on a first come first serve basis.
You will forfeit the match if you lose your connection. Please ensure you have an adequate internet connection before competing!
You can reset your password by clicking on the [forgotten password] link
If you would like to close your account please send an email from our [contact form] and we will remove all records from the system.